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Martinho Tenfen
mtenfen@hotmail.com
OBJECTIVE |
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A position using proven technical skills.
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SKILLS |
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- Computer: Microsoft Word, Excel, Access, Visio, Publisher and Outlook. Knowledge of PC/Mac setup, hardware installation, software installation, data entry, and file updating.
- Design: Adobe Photoshop, Flash, Illustrator and Dreamweaver.
- Web Design: (X)HTML, CSS, basic Java script and minor PHP development.
- User Experience: User Testing, Usability Inspection, Accessibility Inspection, Interface Redesign, Task Analysis, Storyboards & Style Guide, Comparative Analysis, Site Outline and Diagramming.
- General: Bilingual, fluent in English, Portuguese and conversational in Spanish. System-operations and customer service.
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EDUCATION |
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Eastern Michigan University, Ypsilanti, MI |
2007-2009 |
Major: Master of Science in Technology (Concentration in Information Security) GPA 3.88
In this program I was able to explore the dynamics of innovation and Identify techniques for managing new Technologies. Evaluating and writing policies and developing plans to provide foundation for information security. |
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Eastern Michigan University, Ypsilanti, MI |
2005-2007 |
Major: Bachelor of Science (Communication Technology) GPA 3.06
In this program I was able to blend the technical, business and communication, incorporating business, manufacturing, media, computer science, and communication technologies. |
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Honors, Awards, Accomplishments
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Eastern Michigan University Center for Regional and National Security (Certification) – Winter 2008
Recognition of Excellence - International Student Scholarship (Eastern Michigan University) – June 2007
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EMPLOYMENT |
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Washtenaw Community College (Information Technology Services) , Ann Arbor, MI |
2007-Present |
Computer Installation Coordinator
Gained excellent experience in system operations and various types of hardware and software.
Provided user support in desktop computer hardware, software, managing inventory and training.
Provided help desk support for any computer problems requested by faculty and staff. |
Eastern Michigan University, Ypsilanti, MI |
2007-Present |
Graduate Assistant for the Aviation Program
Assisted faculty members with teaching responsibilities, worked on research projects, advising undergraduate students, assisted management in conferences.
Provided information architect and webmaster expertise for the Aviation Program website. |
McDonald’s Corporation, Brighton, MI |
2006 |
User Experience/Webmaster(Internship)
Loaded web content for various departments as needed.
Assisted with the revision of Web site layout to make the site more user-friendly.
Explored new ideas, concepts and designs and applied to the Web site as appropriate.
Customer service abilities via e-mail and assistance over the phone.
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Amazon-Africa Aid, Ann Arbor, MI |
2003-2008 |
User Experience/Webmaster (Volunteer)
Worked as webmaster and graphic designer.
Assisted as a translator/interpreter in various projects and events. |
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